iPhone 16 –
The Prime Phones promise
What comes with this device, and every other one we sell.
6-month warranty
Every pre-owned device is covered for six months against hardware faults. The battery has its own 3-month cover.
How the warranty worksOriginal and tested
Original Apple devices only, put through an 80+ point diagnostic test before they are listed, and logged against our SAPS Second-Hand Goods Dealers licence.
How we check every deviceBattery health, measured
The battery health of each device is measured and shown on its own product page, so you know the figure before you buy.
About battery healthFree delivery
Free nationwide courier delivery on every device, dispatched within 1–3 business days with tracking.
Delivery details7-day returns
Changed your mind, or it isn’t as described? Return it within 7 days of delivery. Change-of-mind refunds may carry a 3–7% processing fee.
How returns workPay your way
Pay in full, or spread the cost with Payflex, Happy Pay, Float or Stitch.
Ways to pay
Sold with genuine parts
This device is sold with genuine parts: the screen, the battery, the camera and more.
- Screen
- Battery
- Camera
Why buy from Prime Phones
Next to buying from a private seller or a marketplace listing.
| Prime Phones | Private sellers & marketplaces | |
|---|---|---|
| Warranty | Yes6 months on the phone, 3 on the battery | NoUsually none: sold as is (voetstoots) |
| Returns | Yes7 days, change of mind included (3–7% fee) | NoUsually no returns |
| Tested before sale | Yes80+ point M360 test; only phones that pass are listed | NoSeldom tested; faults show up after you’ve paid |
| Paying | YesSecure checkout, 3D Secure card payments | NoCash or EFT to a stranger, no buyer protection |
| Consumer Protection Act South African law on faulty goods | YesCovered: we’re a registered business | NoPrivate sales aren’t covered |
| Who you buy from | YesPRIME PHONES (PTY) LTD, a registered company | NoOften a person you can’t trace later |
| Stolen or blacklisted? Second-Hand Goods Act | YesLogged under our SAPS second-hand dealer licence | NoNo record: the phone could be stolen or blacklisted |
| Battery health | YesShown on every listing | NoOften not stated, or a guess |
| Genuine parts | YesOur iPhones are sold with genuine parts | NoReplaced parts often aren’t mentioned |
| Pay over time | YesPayflex, Happy Pay, Float or Stitch | NoNot offered |
| Delivery | YesFree nationwide, 1–3 business days, tracked | NoMeet a stranger, or arrange and pay a courier yourself |
The Consumer Protection Act covers goods sold by a business, not once-off private sales.





