Prime Phones: certified pre-owned iPhones, delivered free nationwide

Yes. Every device we sell is a 100% original Apple product. We do not sell replicas or cloned devices, and each phone is tested and verified before it is listed.

Every device runs through an 80+ point diagnostic test with M360, professional phone-testing software, before it is listed. It tests the screen and touch, battery health, the cameras, Face ID or Touch ID, the speakers and microphones, the buttons and sensors, Wi-Fi, Bluetooth and GPS, and calls, and our technicians check the body and housing by hand. Only devices that pass are listed for sale.

Our devices are described as Excellent, Very good or Good. Those grades describe cosmetic condition only — how the device looks. Every device, whatever its grade, passes the same 80+ point diagnostic test before it is listed.

Every device carries a 6-month warranty from the date of delivery, covering internal hardware and technical defects under normal use. The battery has its own 3-month warranty.

Not covered: screen cracks, speakers and microphones, charging ports, chargers, normal battery wear, and any physical or liquid damage, misuse or cosmetic wear. To claim, contact us and we will take it from there.

You have 7 days from delivery to return a device. It needs to come back in the same condition it arrived in, with the packaging intact. Contact us first so we can approve the return, and once the device has been checked you will receive a replacement or a full refund.

If you return a device because you changed your mind, a refund processing fee of 3–7% may apply, depending on how you paid.

Delivery is free anywhere in South Africa on every pre-owned device, including any accessories in the same order. Orders with accessories only have a R100 courier fee.

Orders are dispatched within 1–3 business days of payment being confirmed. Delivery is by courier — we use partners such as The Courier Guy — and the time on the road depends on where you are.

Yes, and all four options are interest-free with no fees when you pay on time:

• Payflex — 4 payments over 6 weeks, the first paid today.
• Happy Pay — 2 payments, taken on your paydays.
• Float — spread over 4 months on your existing credit or cheque card.
• Stitch — spread over 6 months.

Each option shows its instalment amount on the product page before you choose.