Deals
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6-month warrantyHardware faults covered
Every pre-owned device purchased from Prime Phones comes with a 6-month warranty covering internal hardware and technical defects under normal use.
- Cover runs for six months from the date your device is delivered.
- Contact us to start a claim and we will take you through the process.
Accidental damage, liquid damage and normal cosmetic wear are not covered.
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7-day returnsReturn it within 7 days
Every pre-owned device comes with a 7-day hassle-free return period.
- Returnable within 7 days of delivery.
- The device must come back in the same condition it arrived in, with all packaging intact.
- Contact us first and we will guide you through the return.
- Once approved and checked, you get a replacement or a full refund.
If something is not right, tell us. We will work with you to resolve it quickly and fairly.
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Free deliveryNationwide, on every phone
Free nationwide courier delivery on every order, with no minimum spend.
- Dispatch: within 1-3 business days of payment.
- Couriers: we ship with established services such as The Courier Guy.
- Tracking: you receive tracking or delivery details as soon as your device is on its way.
Collection. Pickup and device viewing by appointment at 514 Helena St, Erasmia, Centurion.
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Inspected first80+ point test
Every pre-owned device is inspected before it is listed.
- Screen and display quality
- Body and housing condition
- Battery health and performance
- WiFi and Bluetooth connectivity
- Speakers and microphone
- Cameras and biometrics (Face ID / Touch ID)
- Full functionality test
Registered business. We are a fully registered South African business based in Pretoria.
Licensed dealer. We hold an official SAPS Second-Hand Goods Dealers licence.
Having trouble finding a device?
Tell us what you’re after and we’ll help you find it, or ask Prime Phones AI.