About Prime Phones
Pre-owned iPhones, done properly.
Prime Phones was created to make buying smartphones simple, clear, and reliable. We focus on providing original devices, fair pricing, and honest information so customers can shop with confidence.
Our story
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Where we started
From the start, our priority has been doing things properly. Every product is carefully selected, clearly described, and supported by straightforward customer service. We believe trust is built through consistency, not promises.
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How we’re growing
Prime Phones has grown steadily through customer trust and repeat business. Instead of rushing expansion, we’ve focused on improving our processes, strengthening quality checks, and refining the overall buying experience.
Each stage of growth has been shaped by real feedback and practical experience. This approach allows us to improve without compromising on the standards our customers expect.
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Where we’re going
Looking ahead, Prime Phones aims to grow responsibly and sustainably. Our plans include expanding our product range, improving delivery systems, and enhancing customer support as we scale.
We are focused on long-term reliability rather than rapid growth. As the business evolves, our commitment to honesty, quality, and accountability will remain at the core of everything we do.
What we stand for
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Original devices
Original Apple devices only, each logged against our SAPS Second-Hand Goods Dealers licence.
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Honest information
Every listing shows images of our actual devices, with each device’s measured battery health.
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Fair pricing
Pre-owned prices, with interest-free ways to pay over time.
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Straightforward service
A real person answers, before and after you buy.
The business behind the phones
A registered South African company, licensed to buy and sell second-hand goods. Come and see a device in person, by appointment.
- Company
- PRIME PHONES (PTY) LTD
- Registration number
- 2025/691484/07
- Licence
- SAPS Second-Hand Goods Dealers licence
- Viewings by appointment
- 514 Helena St, Erasmia, Centurion, 0183
- +27 75 305 8046
- sales@primephones.co.za
Every device comes with
6-month warranty
Every pre-owned device is covered for six months against hardware faults. The battery has its own 3-month cover.
How the warranty worksOriginal and tested
Original Apple devices only, put through an 80+ point diagnostic test before they are listed, and logged against our SAPS Second-Hand Goods Dealers licence.
How we check every deviceBattery health, measured
The battery health of each device is measured and shown on its own product page, so you know the figure before you buy.
About battery healthFree delivery
Free nationwide courier delivery on every device, dispatched within 1–3 business days with tracking.
Delivery details7-day returns
Changed your mind, or it isn’t as described? Return it within 7 days of delivery. Change-of-mind refunds may carry a 3–7% processing fee.
How returns workPay your way
Pay in full, or spread the cost with Payflex, Happy Pay, Float or Stitch.
Ways to pay
